Job Information
Grifols Shared Services North America, Inc Commercial Operations Manager in Dublin, Ireland
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
At Grifols, we believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunities that foster an inclusive environment.
POSITION SUMMARY:
MANAGER, COMMERCIAL OPERATIONS acts as both an external key account manager and a manager of internal customer management and product allocation processes for the Biosupplies customers of the Biopharma product range.
KEY RESPONSIBILITIES:
Key account management (Forecasting, price negotiation, contract management- maintain and update agreements between Grifols and BioSupplies customers )
Internal customer management (management of the entire product allocation process from reviewing and allocating stock to BioSupplies customers via SAP, initiating customer bona fides process with Quality, receipt of PO, reviewing and submitting orders to customer service, reviewing product delivery, distribution of documentation)
Forecasting – maintain and review historical sales, budgets and forecasting
Shipping report (developing SAP derived reports detailing shipments of product to Bio Supplies customers)
New Opportunities- Review from a commercial and strategic point of view new requests of BioSupplies BioPharma products
Coordination with Technical area for the potential supply of BioPharma products including technical and regulatory requirements
Participate with Marketing and R&D in the mid and long term strategy to assure the growth of the business unit
Explore additional collaborations and synergies with current and potential customers
PERSON SPECIFICATION:
Key account management
Understanding of Grifols internal departments and processes including customer service, quality and demand planning across all Grifols manufacturing site
SAP knowledge
Understanding of Grifols products and their use in further manufacture
Third Level Bachelor Degree
3 years experience within Pharma Industry supply chain
Flexible, organized and excellent communication skills required with commercial focus a bonus
Spanish desirable but not essential
Proficient in Microsoft Suite
Available to travel
Our Benefits Include:
Highly competitive salary
Group pension scheme - Contribution rates are 5% employer and 5% employee
Private Medical Insurance for the employee
Ongoing opportunities for career development in a rapidly expanding work environment
Succession planning and internal promotions
Education allowance
Wellness activities - Social activities eg. Padel, Summer Events
We understand that self-doubt can hold talented individuals back from applying for opportunities. We encourage everyone who meets the qualifications to apply – we're excited to hear from you
#LI-FD1
Grange Castle International Business Park, Grange, Clondalkin, Co. Dublin, D22 K2R3 (https://www.google.com/maps/place//data=!4m2!3m1!1s0x486773bd46855f9f:0xbe0e9ad7159de122?sa=X&ved=2ahUKEwjlosT9q-KEAxUeQEEAHaEGCV4Q4kB6BAgREAA)
Learn more about Grifols
Req ID: 521214
Type: Regular Full-Time
Job Category: Sales/Sales Operations