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Grifols Shared Services North America, Inc Commercial Data Analyst II in Durham, North Carolina


Grifols has been a leader in the healthcare industry since 1909 by creating innovative products and services based on the values of ethics, quality and responsibility. Grifols' activities focus on fulfilling the needs of its patients as well as healthcare professionals working in therapeutics, pharmacy, diagnostics and blood banking. For more than 100 years, Grifols has developed, manufactured and marketed product designed to improve human health. Grifols manufactures plasma derived biopharmaceutical products of proven efficacy, quality and safety. For more information, please visit our website:

Position Overview:

This role will provide analytical and operational support to the sales teams within North America Bioscience Commercial Operations. The analyst will design, develop, and maintain reports and analyses that support short and long-term sales strategic objectives. The role will work closely with internal and field-based stakeholders to analyze business problems, identify opportunities, provide recommendations, and assist in the implementation of both standard and ad hoc solutions to complex business problems. In order to be effective, the analyst will be expected to gain an in-depth understanding of the Grifols product portfolio, distribution channels, and internal and 3rd party data sets and be able to work with these data sets to produce business intelligence and strategic insights that influence sales strategies and tactics. Additional responsibilities for a Commercial Data Analyst include advanced analytical support and contributing to the design, maintenance and effectiveness of the company's business intelligence tool.

Responsibilities include but are not limited to:

  • Work closely with internal clients to develop and deliver standard reports including sales incentive compensation results, trending, forecasting, correlation and regression models, and data mining for trends

  • Analyze data accuracy/relevance and ensure data integrity of reports from heterogeneous data sources

  • Integrate multiple data sources to produce a comprehensive view of the customer/product/market environment

  • Provide analytical support for key sales initiatives such as sales force effectiveness, pilot success, strategic planning, ROI analyses, etc.

  • Work with clients to translate business requirements into functional and technical specifications to be implemented in a standard report, ad hoc report, or BI dashboard

  • Proven ability to quickly learn business processes and identify business analysis opportunities

  • Develop and refine (as needed) sales force deliverables – dynamic scorecards with key metrics such as historical and forecasted purchases, days-on-hand inventory, pull through, market share, etc.

  • Assist in the evaluation and procurement of relevant third part data to support the sales teams - formulary, medical claims, account profiles, cost of care, etc.

  • Coordinate with colleagues to prepare product-by-product reviews for all NA Commercial Operations meetings, to include ex-factory sales, pull through, and channel inventory trends

This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.

Skills/Qualifications/Education: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

  • At a minimum, the candidate will possess a Bachelor’s Degree or equivalency

  • The candidate shall have a proven track record and 3+ years of experience in an analytical capacity, consulting, and/or management reporting with 2+ years in life sciences preferred

  • A commercial analysis background with experience in supporting life sciences sales teams is ideal

  • Experience with QlikView and is preferred. Advanced training in data management practices and data modeling techniques is preferred for an Analyst II level

  • The ability to travel up to 10% should be expected

  • Analytical Thinking – gathers and evaluates information as a framework for examining an issue

  • Planning and Organization – Understands what is needed to accomplish project objectives and establishes appropriate goals and priorities

  • Initiative – recognizes what needs to be done and accomplishes it with supervision as required

  • Adaptable and Flexible – embraces change as a positive, working proactively managing their own workload effectively

  • Professional Experience – possesses necessary technical knowledge and applies it to identifying issues and solving problems

  • Attention to Detail – ensures that tasks, processes and reports are accurate and complete

  • Communication – speaks, writes and listens effectively

  • Teamwork – works toward common goals by supporting, encouraging, and sharing information with other Sales Operations employees

  • Solution-oriented – expertise in requirements gathering/solution delivery methodologies and previous experience with BI software or reporting packages (e.g. QlikView, SAP Business Objects,, etc...). Must be proficient in Excel, including advanced functions, features, pivot tables, look ups, etc.

  • Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2 years of experience.

Work is performed in an office environment with exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Occasionally walks and stands. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 25lbs. Frequently drives to site locations with occasional travel within the United States. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken and written words and sentences. Interacts with others, relates sensitive information to diverse groups. Must work with diverse groups to obtain consensus on issues.

EEO Minorities/Females/Disability/Veterans

Req ID: 227951