Job Information
Grifols Shared Services North America, Inc Technical Applications Specialist (TAS) in Home Office, Taiwan
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
We believe that diversity adds value to our business, our teams and our culture. We are committed to equal employment opportunities that foster an inclusive environment.
We are looking for a Technical Applications Specialist who will cover South East Asia and will be based in Taipei. The Technical Applications Specialist is a key member of the Diagnostic Customer Technical Support team who will follow the regional marketing and sales organization directives in order to technically position Grifols’ products with the technical decision makers at all levels within the marketplace.
What your main responsibilities will be
You will have the opportunity to:
Act as a liaison between Grifols departments, distributors, and the customer site.
Train new customers and employees.
Participate in the Upgrade to Equipment or Software and do the Technical Review.
Do a Weekly/Monthly maintenance at direct service Customer site.
Perform Site Workflow Analysis.
Collect Customer Data and perform Analysis at country/sector level.
Take part of New Product Launches.
Assist Sales Executives with presentations and analysis to enlarge customer portfolio.
Translate and verify documents.
Create and modify SOPs.
Support technically to the legal department in tender litigations.
Who you are
The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
You have a degree in Science in Medical Technology or related scientific discipline.
You have at least 4 years’ experience in a similar role.
You are proficient with Microsoft applications and familiar with computerized call handling systems preferred.
You speak native Chinese and fluent English.
You have willingness to travel as this is a field-based role (70% of the time).
What we offer
It is a brilliant opportunity for you, Grifols is fully aware that its employees are one of its major assets. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment.
Information about Grifols is available at www.grifols.com. If you are interested in joining our company and you have what it takes for such an exciting position, then don’t hesitate to apply!
We look forward to receiving your application!
We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require any adjustments in our recruitment process, please do not hesitate to inform us when applying. We are here to help.
Benefits Package.
Contract of Employment: Permanent position.
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Learn more about Grifols (https://www.grifols.com/en/what-we-do)
Req ID: 518339
Type: Regular Full-Time
Job Category: