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Grifols Shared Services North America, Inc Associate Director, Program Manager (NAT) in San Diego, California

Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic, Hospital and Bio Supplies - develop, produce and market innovative medicines, solutions and services in more than 100 countries and regions.


The Associate Director, Program Manager (NAT) leads cross-functional product development teams to successfully launch systems and assays in the highly regulated blood testing market. This position drives product development processes and tools that contribute to operational excellence within Diagnostics. Participation and active involvement in initiatives within Portfolio & Program Management and the global Diagnostics organization are required for this role. The role will manage a multi-site cross functional team and is expected to visit these sites on an ongoing basis. This role is also expected to manage a group of related projects (program), ensuring coordination of resources, timelines, budgets, and risks within a program.

Primary Responsibilities for Role:

  • Initiates, plans, executes, and monitors global product development activities of cross functional teams to ensure products are launched on schedule, on budget and meet business,

  • regulatory and quality requirements.

  • Manages and leads a large, diverse, team responsible for developing and executing on a global product strategy.

  • Identifies and manages cross-regional product requirements. Consolidates project plans to assess resource, financial and other gaps for lifecycle management.

  • Drives decision making and problem resolution in project or program.

  • Provides updates to senior leadership on program status, challenges and additional support required.

  • Manages multiple stakeholders in complex project environments, including regional sales & marketing, global marketing, technical services, functional heads and executive management

  • Designs, develops, implements and manages processes for cross-functional team interaction, communications, executive reviews and decision-making.

  • Leads and mentors a team to ensure innovative, high-quality solutions are deployed to launch product on time and on budget.

  • Develops collaborator and partnership relationships. Establishes contractual relationships and monitor mutual obligations.

  • Ensures that assigned goals and objectives are met and that assigned projects and other work are completed on time, to high standards and within budget.

  • Execution and completion of R&D Projects according to project/program plan within agreed timelines and budget, according to KPIs.

Knowledge, Skills & Abilities:

  • Understands specific challenges, complexities, and risks in assay development and/or systems development and system integration.

  • Effectively manages collaboration, cultivating important relationships, in all supported functions in Diagnostics, as well as external partners.

  • Supports and drives organizational development activities that enhance group effectiveness, competencies, and communication.

  • Applies knowledge of business strategies to proactively anticipate business needs.

  • Ability to manage and prioritize workload and maintain flexibility as situations change.Demonstrated ability to think strategically when planning, managing teams, and managing proce

  • Strong experience facilitating project team meetings, cross-functional communication and decision making, and ensuring alignment with internal and external stakeholders.

  • Six Mission Critical Competencies:

  • Conflict Management

  • Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can achieve tough agreements and settle disputes equitably; can find common ground and get cooperation with minium noise.

  • Process Management

  • Good at figuring out the processes necessary to get things done; knows hot to organize people and activities; understands how to separate and combine tasks into efficient work flow, knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer reources.

  • Associate Director, Project Manager (Systems)

  • Priority Setting

  • Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accompli

  • goal; eliminates roadblocks; creates focus.

  • Problem Solving

  • Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; lo

  • beyond the obvious and doesn’t stop at the first answers.

  • Dealing with Ambiguity

  • Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

  • Business Acumen

  • Knows how business work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.


  • Bachelors/Masters degree in scientific discipline or equivalent, PhD a plus.

  • PMP certification or equivalent preferred.

  • Proficiencies with project management systems and software/tools is preferred.


  • 7+ years Diagnostics/Medical Device industry experience.

  • 3+ years multinational and multifunctional leadership experience demonstrating a global mindset and cultural awareness.

  • Proven track record of meeting or exceeding objectives and goals.

  • Strong experience in assay development and/or systems and systems integration.

  • Product launch experience required.

  • Versed and experienced in medical device aspects of FDA regulations.

  • Proven project and process management skills and understanding of best-practice project management methodologies, techniques and tools.

  • Advanced program management planning and tracking skills, capable of managing multiple projects with respect to priorities and self-management.

  • Strong financial acumen, capable of effective planning and oversight for large-scale project budgets.

  • Excellent interpersonal, communication and information management skills.

  • Experience in direct and/or matrix people management role with demonstrated ability to influence without authority successfully.

  • Expert skill in facilitating/optimizing the contribution of diverse team members as individuals and as a team.


Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2 years of experience.

  • This job description is accurate at the date of publication and may change over time. It is not intended as an exhaustive description of the job. Other duties may be assigned and qualifications required may change. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Minorities/Females/Disability/Veterans

Grifols is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status or any other classification protected by applicable State/Federal laws. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Req ID: 467067